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  • FAQ

Schedule an Appointment

Make a private appointment
Schedule online!

UPDATE as of July 2021:
The clinic has gotten very busy and the first available appointment is about 4 weeks out. If you want to be put on the waitlist for cancellations, please send an email to I suggest booking the first available appointment online anyway and I will do my best to reach out to people on the waitlist when slots open up.

To ensure availability for existing patients, I am NOT TAKING NEW PATIENTS in the meantime. I will reassess the situation in August. If you want to be informed when I am taking new patients again, please send an email to (I can recommend some other practitioners in the area if you need to be seen sooner.)

To make an appointment, please use the booking calendar below. To check for availability within 24 hours, please call or send a text message to 617-294-9109.

New patients should fill out a Health history form before our first appointment or arrive 15 minutes before our scheduled time to fill out the forms. If making your first appointment online, please choose the session type "Initial Consultation with Treatment".

What to expect at your first appointment

Tips for booking online

Safety procedures for COVID19

We are an in-network provider for Blue Cross Blue Shield (BCBS), Allways, and Harvard Pilgrim (HPHC). If you have a health insurance plan that covers acupuncture, then fill out a this online verification form to confirm coverage details. (We do not take insurance if it is not BCBS, Allways or Harvard Pilgrim. More details can be found below.)

Verify Your Insurance

If you are a returning patient (people I have seen from other clinics count), please choose a “Follow-up Treatment” session. However, if it has been more than a year since I last saw you, I will need to do a new intake and you should book an “Initial Consultation with Treatment” session so that we have more time to catch up!



Flying Turtle Healing Arts is an in-network provider for the following insurance plans that cover acupuncture:

⍟ Blue Cross Blue Shield

⍟ Harvard Pilgrim

⍟ Cigna (until 9/30/21)

⍟ Allways (formerly Neighborhood Health Plan)

Click on the button below to see if your insurance plan covers acupuncture. We will get back to you to confirm whether or not you are covered. (If your insurance plan is not among those listed above, DO NOT verify coverage unless you are certain that you have out-of-network benefits.)

Verify Your Insurance

If your insurance plan does cover acupuncture but is not a network that we belong to, we can still issue receipts or “superbills” (one receipt for a set of treatments) that patients can then use to be reimbursed for however much their plans cover. 

Most Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) will also reimburse for acupuncture treatments. You can use the debit card just like a normal debit card when you pay for your visit at the clinic. (For now, the online booking system cannot handle the FSA/HSA cards to prepay for appointments but credit cards work just fine.)

We do not take MassHealth or Medicare plans. Ironically, acupuncturists are not legally included in the approved providers of acupuncture for Medicare, but doctors and chiropractors (who did not go to 3-4 years of training for acupuncture) can.


Cancellation Policy

As a microbusiness, every appointment matters. Last minute cancellations can mean that a bill does not get paid or groceries have to wait another day. Please be respectful of our 24-hour cancellation policy. It also gives me enough time to notify another patient who needs a treatment and could not otherwise get into the schedule.

To change an appointment within 24 hours, please email, call or text 617-294-9109 directly. The online booking system disables cancellations within 24 hours.

Missed appointments without advance notice will be sent an invoice for the full price of the treatment. Situations involving inclement weather and personal emergencies will be evaluated on a case-to-case basis.

Insurance patients who miss appointments will be charged the cash rate for the session they missed. I cannot bill insurance for a treatment that never happened, so you are responsible for paying the cost of the missed appointment.

Payment and Health Insurance

Full payment and co-pays are due at the time of service. Cash, check, and credit/debit cards accepted. The online booking calendar also accepts prepayment for appointments. (For some reason, Flexible Spending Account (FSA) benefit cards don’t work online, but is fine when taking payment onsite.)

In the case of insurance patients, it is best to verify coverage before coming to the first appointment using the online form. Otherwise, payment is due for the first appointment and can be refunded or applied to future co-pays once the insurance coverage is confirmed.


Due to the allergic sensitivities of many patients, we try to maintain a fragrance-free environment. Please refrain from applying excessive amounts of perfume, cologne, or lotions with strong scents prior to your treatment.

Cellphones and screen time

The clinic space is a quiet zone. Please turn off or silence your cell phone (the Do Not Disturb mode for Apple phones work great) while you are here. The waiting area is a common space, so please be respectful of the other people who are waiting for their appointments by taking your calls (if you must) outside in the hallway and using earphones while using tablets.


Frequently Asked Questions about Acupuncture

What types of conditions can acupuncture help with?

Chronic issues that respond well to acupuncture and Chinese herbal medicine include:

⍟ Migraines/headaches

⍟ Insomnia and anxiety disorders

⍟ Allergies

⍟ Women’s health issues like PMS, irregular periods, menopausal symptoms

⍟ Chronic pain like arthritis, plantar fascitis, tendonitis, and of course, neck, shoulder and lower back pain

⍟ Stress

⍟ Acute conditions that Chinese medicine treats very well include:

⍟ Pain – sprains, muscle spasms, bruises

⍟ Bell’s Palsy

⍟ Common cold

Other areas of treatment that acupuncture can support:

⍟ Fertility – to promote regular cycles, ovulation, fertilization (also applicable for couples undergoing IVF)

⍟ Cancer recovery – to help the body recover from chemotherapy or radiation, reduce nausea, improve appetite, alleviate

Is acupuncture safe?

In a word, yes. Chinese medicine is much older than Western medicine and helps millions of people every year.

Licensed Acupuncturists (Lic.Ac.) go to school for 3 to 4 years to earn a Masters Degree in Acupuncture and Oriental Medicine (MAOM), then pass four national board examinations administered by the National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM) before they can be licensed by the state.

Does it hurt?

First things first – the experience of acupuncture bears VERY LITTLE resemblance to getting shots or blood drawn, which is what almost everyone associates with the word “needles”.

Most people find acupuncture very relaxing. A lot of patients fall asleep during their treatment! The style of needling can vary depending on the patient’s needs and tolerance. it is very important to me that the patient feels safe and heard during treatment, and I make every effort to make the treatment as comfortable as possible.

Acupuncturists only use sterile, disposable, single-use needles that are very thin.

To give you some perspective, about 20 acupuncture needles can fit in a typical hypodermic needle used in a doctor’s office.

For more articles about acupuncture and Chinese herbal medicine, follow my board on Pinterest.>

Read more articles about the benefits of acupuncture and herbs on my Pinterest board.